Contact Us

We’re Here To Help

At LUCY SHINE, creating a great customer experience is just as important as creating beautiful fashion.

Whether you have questions about your order, sizing, shipping, or products, our support team is ready to assist.

Customer Support

For all inquiries, please contact:

Email:
shop@lucyshine.com

For Faster Assistance, Please Include:

  • Order number
  • Full name
  • Email used during checkout
  • Description of your request
  • Photos if related to an order issue

Providing complete details helps us respond more quickly.

Support Hours

Monday – Friday

9:00 AM – 6:00 PM (PST)

Requests received outside business hours will be answered on the next available business day.

Company Details

LUCY SHINE

490 S Van Ness Ave APT 515
San Francisco, CA 94103
United States

Business Correspondence Only – Not a Return Address